Automation & Integration Infrastructure for Modern Solar Companies
Integration first. Automation second. AI on top.
Purpose-built operational systems for Australian solar businesses.
THE SHIFT
Solar is entering the automation era.
- Lead costs are rising
- Response time is a competitive edge
- Admin load is increasing
- Customers expect instant engagement
The companies with structured systems win market share.
THE PROBLEM
Manual operations don't scale.
Even high-performing solar teams lose revenue due to:
Slow speed-to-lead
Inconsistent follow-up
Double data entry between systems
Proposal chasing and quote drop-off
Disconnected CRM, proposal and job systems
Messy handover from sales to install
Solar businesses need structured integration and automation - not more tools.
THE SOLUTION
What Solar AI-Q Delivers
Faster, consistent lead engagement
Structured qualification and booking
Clean pipeline visibility
Reduced admin overhead
Seamless system alignment
Improved conversion consistency
Smoother lifecycle management
A system designed to improve as your data compounds.
THE PROOF
Real Results
G-Solar achieved:
reduction in admin workload
increase in sales
Within approximately 6 months
Full case study: https://pipereply.com/casestudies/
This was achieved through structured automation and integrated systems - not hype-driven tools.
WHAT THIS COULD MEAN FOR YOU
If your team is manually:
- Chasing leads
- Updating CRMs
- Booking appointments
- Following up proposals
- Reconciling job status
- Answering repetitive enquiries
Then Solar AI-Q was built for you. Automate those tasks and elevate your teams purpose.
Solar AI-Q typically creates leverage in three areas:
Speed-to-lead
More booked appointments
System alignment
Fewer operational gaps
Admin reduction
More time selling
WHAT SOLAR AI-Q IS
A Solar Operating System
Solar AI-Q standardises:
Lead → Appointment → Quote → Sale → Install → Support → Review/Referral → Reactivation
It is not:
- A generic CRM
- A chatbot add-on
- A disconnected automation tool
It is structured automation and integration infrastructure built specifically for solar companies.
NOT SaaS. SWaS.
Software with a Service
Most platforms give you software and leave implementation to you,
good luck getting support when you need it…
We deliver:
Proven pipeline architecture
Structured onboarding
Integration enablement
Automation configuration
Go-live optimisation
You get the system and the outcome.
WHO WE ARE
Built by Operators + Engineers
Joern - Founder
- 15+ years operating within the Australian solar industry
- Deep experience across sales, marketing, and business growth in competitive markets
- Built and refined systems around real-world solar workflows, teams, and customer journeys
- Brings frontline industry knowledge into product direction and automation design
Mick - Founder
- Systems Integration Analyst with a focus on automation
- Computer Science background with specialisation in Large Language Models (AI)
- Designs scalable integrations across CRM, quoting, job management, and finance platforms
- Bridges technical engineering with practical business process optimisation
We combine industry depth with engineering capability.
CORE FOUNDATION
START WITH CORE
Core is the Foundation Layer
Get live. Stop losing leads.
setup
per month
Delivered in three structured 2-hour onboarding sessions.
Plus approximately 12 hours of back-end build and customisation delivered by our team - your account configured, integrated and set up for you.
14-day free trial. No long-term contracts - cancel anytime.
Core establishes:
Structured sales pipelines
Piper - AI appointment setter (voice + text)
Engages, qualifies and books every lead 24/7
Calendar integration
with confirmation and reminder systems
Clean data capture
Baseline reporting
Proposal Software Integration
OpenSolar or Pylon (1 integration included)
Full CRM included
Two-way SMS, email and calling, documents with e-signature, invoicing with Stripe and Xero, full mobile app
Sol - Ask AI assistant
Query your own pipeline and performance data
AI Note Taker
Every call transcribed and summarised into the CRM
10 users included
Unlimited contacts
3 lead provider connections included
Core creates scalable operational structure.
SOLAR AI-Q COMPLETE
Most Popular
setup
per month
30-day free trial. Delivered in four structured 2-hour onboarding sessions.
Plus approximately 24 hours of build and customisation by our team, with additional consultant hours for customisations and project management.
Everything in Core, plus:
Andy - AI proposal follow-up
Stops quotes going cold
Liv - AI customer support
Handles inbound enquiries in real time
1 job management integration
Simpro, Aroflo or ServiceM8
Sol configured by Pipereply
Deeper scheduled reporting
Up to 5 lead provider connections
Live + priority support
20 users included
Complete automates sales and service end to end and connects field operations.
WHICH PACKAGE IS RIGHT FOR YOU?
CORE
$2,500 setup / $497 per month
Get live. Stop losing leads.
Covers: Lead capture - instant engagement - qualification - booking - proposal integration
- Full CRM, Piper (voice + text), Sol (self-serve), AI Note Taker
- 1 proposal integration, 3 lead provider connections
- 10 users
- 14-day free trial
- ~12 hours of team build included
COMPLETE
$4,900 setup / $695 per month
Sales and service automated end to end.
Covers: Everything in Core - proposal follow-up - customer support - field operations
- Everything in Core plus Andy, Liv, 1 job management integration
- Sol fully configured, up to 5 lead provider connections
- Live + priority support, 20 users
- 30-day free trial
- ~24 hours of team build included
Both packages: no long-term contracts - cancel anytime. Enterprise available for multi-branch operators - from $5,000, quoted.
WHAT CORE AUTOMATES FIRST
Core focuses on high-leverage workflows:
Speed-to-lead engagement
Qualification + appointment booking
Consistent stage progression
Proposal software integration
Reduced manual CRM updates
Designed for immediate operational impact, data automatically flows between your key systems and tools.
LEAD → APPOINTMENT (EXAMPLE FLOW)
When a lead comes in:
Outcome: no lead left behind.
FULL SALES LIFECYCLE
Solar AI-Q standardises the full sales lifecycle:
Lead captured and engaged instantly
Appointment booked and confirmed
Quote generated and sent
Sale closed and recorded
Install scheduled and handed over
Support handled and resolved
Review requested / referral triggered
Reactivation campaign initiated
Outcome: reps stay in selling mode - less admin, fewer dropped deals.
INTELLIGENCE LAYER
(Including AI Notetaker)
Every call becomes usable performance data.
Solar AI-Q includes:
- Automated call analysis
- Structured summaries
- Objection tracking
- Bottleneck detection
- Context-aware follow-up (enhancements coming soon)
AI enhances performance - it does not replace structured systems.
Where data flows, business grows.
PERFORMANCE & SCALABILITY
Solar AI-Q enables:
Stage-by-stage conversion tracking
Drop-off identification
Follow-up gap detection
Rep performance visibility
Built for performance-based sales and operational optimisation.
EXPANSION MODEL
LAND & EXPAND
Start with Core.
Expand as complexity grows.
Common expansions:
Emma - AI receptionist (voice)
Maria - database reactivation campaigns
Extra proposal, job management or lead provider integrations
Additional users
Enterprise: custom build, data migration, white-label options - from $5,000, quoted
Core builds the foundation. Expansion adds capability.
DATABASE REACTIVATION (DBR)
Unlock revenue from your existing DB.
Structured campaigns to:
Re-engage old leads
Identify active intent
Route engaged prospects back into pipeline
Old data becomes new opportunity.
AI RECEPTIONIST
Capture inbound demand 24/7.
Beyond Core, Emma - our AI Receptionist - integrates seamlessly to ensure no lead is ever missed:
Handles inbound calls
Provides an immediate, intelligent response to every enquiry.
Routes enquiries
Directs prospects to the correct team member or process.
Triggers workflows
Automates follow-up and CRM updates based on call outcomes.
Prevents missed opportunities
Ensures consistent engagement and qualification around the clock.
Automate your first line of communication and turn every call into a potential sale.
STRUCTURED INFRASTRUCTURE. CUSTOM EXPERIENCE.
Productised for scale. Customisable at the experience layer.
Standardised:
- Pipeline architecture
- Automation patterns
- Deployment process
- Integration framework
Customisable:
- Branding
- Messaging
- Funnel design
- Customer journey experience
We don’t rebuild the engine each time.
We customise the experience and automated workflows.
INTEGRATION BACKBONE
SOLAR AI-Q HUB
The Integration & Orchestration Layer
Solar AI-Q is powered by Solar AI-Q Hub - our proprietary integration backbone, purpose-built for solar workflows.
It seamlessly connects with leading industry tools:
Pipereply CRM
(Solar AI-Q)
SpendWatt
(Approved Partner)
OpenSolar
Pylon
Simpro
(Approved Partner)
Aroflo
(Approved Partner)
ServiceM8
Lead Providers
One entry. Everywhere updated.
No double-entry | No sync delays | No fragmented data.
ENTERPRISE-GRADE ARCHITECTURE
Solar AI-Q Hub is:
Event-driven
Real-time webhooks ensure immediate data processing.
Retry-first
Built-in mechanisms prevent data loss and ensure resilience.
Secure
Encrypted credential storage protects sensitive information.
Audit-ready
Structured logging provides transparency and accountability.
Per-client isolated
Ensures data sovereignty and prevents cross-contamination.
Hosted on Railway
Guarantees zero-downtime deployment for continuous operation.
This is infrastructure - not generic automation.
For the tech nerds out there, deep dive into our tech stack here.
SOLAR AI-Q